Thank you for shopping with TheGiftGoat
Below are our shipping terms and conditions to help you understand how and when your order will be delivered.
1. Processing Time
All orders are processed within [2 business days] after payment is received.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, processing times may be delayed slightly.
You will receive an email confirmation with your tracking number once your order has shipped.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery time depends on your location and the shipping you choose.
Please note that delivery delays can occasionally occur due to weather, carrier issues, or holidays.
Lost, Damaged, or Stolen Packages
We are not responsible for lost, damaged, or stolen packages after the carrier marks them as delivered.
If your package is lost in transit, please contact the shipping carrier directly to file a claim.
Incorrect Addresses
Please ensure your shipping address is entered correctly at checkout. We are not responsible for packages sent to an incorrect or incomplete address provided by the customer.